Longmont, CO — 10/19/26 — Fleet EForce Inc. marked a milestone in its two-and-a-half-year history when Cory Runnells, Business Development Director, delivered the company’s first conference presentation at the recent sold-out American Ground Transportation Association (AGTA) conference in San Francisco.
Runnells joined the airport fleet electrification panel alongside Krista McLain, Parking & Ground Transportation Manager at Ontario International Airport (ONT); Steve Chung, National Accounts Sales Manager at GILLIG; and Teresa Whinery, Senior Transportation Planner at San Francisco International Airport (SFO). His presentation addressed the practical support needed to keep electric airport fleets in service.
For airport operators, an EV service event can trigger an operational domino effect. One unavailable vehicle reduces shuttle capacity, forces changes to routes and staffing, and can create passenger delays. A minor technical problem can become a wider service disruption when there is no clear path from diagnosis through parts sourcing and repair to a vehicle’s return to service.
Runnells explained that recovery time depends on more than the fault itself. Access to manufacturer information, charger support, replacement parts and trained technicians all affect the outcome. Scheduling, security access and repair approvals can add further delays.
His central message was straightforward: “The goal is not to eliminate every failure. It is to reduce the time and uncertainty surrounding failures.”
The presentation encouraged operators to move from reactive repairs to proactive support. That means defining responsibilities before a fault occurs, securing diagnostic and service information, planning technician coverage, and establishing a spare-parts strategy. A clear communication path between the operator, service provider and manufacturer helps coordinate the response, while tracking uptime and repair performance shows where improvements are needed.
Runnells also outlined a shared support model that brings airports and transportation operators together with vehicle manufacturers and dealers, charging providers, and EV specialists such as Fleet EForce. Airports can combine their own capabilities with specialist support without having to develop every EV service capability internally.
“Presenting at AGTA was an important first for Fleet EForce and an opportunity to share how we see supporting commercial EV fleets,” said Runnells. “Airport operators need to know who will respond, where parts will come from and how repairs will be coordinated. Building those relationships before a vehicle goes down helps protect service and the passenger experience.”
About Fleet EForce Inc.
Fleet EForce Inc. provides commercial EV aftermarket support across the United States and Canada. The company supports electric transit buses, school buses, shuttle buses and other commercial EVs with diagnostics, repairs, preventive maintenance, parts supply, technical training and field service.
